Silence in Aviation: Development and Validation of a Tool to Measure Reasons for Aircraft Maintenance Staff not Reporting

Abstract Background and purpose : Organizational silence, seen as the greatest obstacle to success of organizations expressed a refraining from expressing feelings, ideas about problems encountered in their organizations, is identified avoidance voluntary reporting aviation organizations. The main this research identify develop tool measure various reasons for employees’ remaining silent unsafe acts events they witness, factors causing them refrain adopting safety enhancement proposals. Methodology Within scope study, data collection was developed. Explanatory confirmatory factor analysis obtained 483 employees conducted test not voluntarily aviation. Results: As result, it found that did participate due silence based on relational prosocial factors, disengagement, quiescence acquiescence, along with fear defensiveness. Conclusion: Accordingly, need acknowledge act awareness organizational common phenomenon. importance should be explained at every opportunity number quality reports increased. However, go beyond simple slogans ‘Safety comes first workplace’ or first’ hanging wall organization.